MMOG.np USER GUIDE

Managing Assessments

“Customer perspective”

Release 2.4.0

MMOG.np User Guide 
29/01/2021  Managing assessments  2 
Release 2.4.0  © Odette International Ltd 
Contents 
 REVIEW ASSESSMENT ................................................................................................................. 3 
1.  Use case .............................................................................................................................. 3 
2.  Receive assessment from suppliers .................................................................................... 3 
2.1.  Option 1: Using the internal mailbox service .................................................................. 4 
2.2.  Option 2: Import assessment from supplier as an XML file ............................................ 9 
3.  Review assessment ........................................................................................................... 11 
4.  Review criteria according to the workflow policy ............................................................. 16 
4.1.  Standard mode .............................................................................................................. 17 
4.2.  Collaborative mode ....................................................................................................... 17 
5.  Finishing an assessment review ........................................................................................ 18 
6.  Sending your review results to your supplier ................................................................... 20 
6.1.  Option 1: Using the internal mailbox service ................................................................ 20 
6.2.  Option 2: Send assessment review to supplier as an XML file ..................................... 22 
 ARCHIVE ASSESSMENT .............................................................................................................. 23 
 IMPORT HISTORICAL ASSESSMENT FROM PREVIOUS EXCEL WORKBOOK ............................... 24 
 
 
   

MMOG.np User Guide

29/01/2021 Managing assessments 3

Release 2.4.0 © Odette International Ltd

1. REVIEW ASSESSMENT

1.1. Use case

In this use case, Colossal Car Company – MMOG Central Office imports and reviews an assessment

from supplier site Great Gear Boxes Breme.

1.2. Receive assessment from suppliers

In MMOG.np you can receive assessment results from your suppliers in 2 different ways:

- In your MMOG.np internal mailbox - recommended

- As an XML file – if, for any reason, you do not wish to use the internal mailbox service

The internal mailbox service can be used to receive assessments from and send feedback to

suppliers who are also using MMOG.np and have their own MMOG.np mailbox address.

- Your own mailbox address will be automatically set up when you import your licence key

- The mailbox addresses of your suppliers will be updated automatically in your supplier

records when you receive assessments from them in your internal mailbox

Note: As a customer, you need to tell your suppliers:

- which version (and profile) of MMOG/LE you require:

o V4 (FULL or BASIC)

o V5 (FULL or BASIC) – Our recommendation

MMOG.np User Guide

29/01/2021 Managing assessments 4

Release 2.4.0 © Odette International Ltd

- which type of data exchange you require:

o MMOG.np mailbox service – Our recommendation

o external email

o upload to portal

- which file format you require (not necessary if you use the internal mailbox service):

o XML

o PDF (results cannot be imported in MMOG.np)

o Excel (only available for V4, results cannot be imported in MMOG.np)

1.2.1. Option 1: Using the internal mailbox service

Important: To manage an assessment from a supplier using the internal mailbox service:

- You must be logged in as a Company Admin or a Site Admin

- You should select View “I am customer” (customer perspective) as the default view

- Your supplier must be instructed to send assessments using the internal mailbox service

To access the internal mailbox service, select “Mailbox” in the Edit menu

Here you will find all incoming assessments from your suppliers.

MMOG.np User Guide

29/01/2021 Managing assessments 5

Release 2.4.0 © Odette International Ltd

Import assessment

If you then refresh the ‘Incoming Assessments list’, the assessment will no longer appear.

To manage supplier assessments, select “All assessments” in the Edit Menu

Assessment has now been uploaded to the ‘Assessments from suppliers’ list (assessment portfolio)

MMOG.np User Guide

29/01/2021 Managing assessments 6

Release 2.4.0 © Odette International Ltd

MMOG.np User Guide

29/01/2021 Managing assessments 7

Release 2.4.0 © Odette International Ltd

Note 1: if you have carried out a review of an assessment after receiving it from a supplier you will

get an alert message if you try to import the same assessment again because it is no longer aligned

with the latest version of the assessment in your ecosystem.

Note 2: if you are acting as a Company Admin and you have more than one site set up in your

ecosystem, you will be asked to select the appropriate site (e.g. MMOG Receiving Office) to which

the assessment should be uploaded.

Note 3: If you get the following error message “partner with reference ???? not found” when

uploading an assessment, it is because the “manufacturing site” code entered by your supplier in his

ecosystem does not match with the one you have set up for him in your ecosystem.

The “manufacturing site” code is case sensitive and must be the same for both partners.

MMOG.np User Guide

29/01/2021 Managing assessments 8

Release 2.4.0 © Odette International Ltd

To solve this issue, you can either:

- update the “manufacturing site” code in your own ecosystem and import the assessment

again.

- delete the assessment from the mailbox and ask your supplier to update the manufacturing

site code in his assessment and send it again

MMOG.np User Guide

29/01/2021 Managing assessments 9

Release 2.4.0 © Odette International Ltd

1.2.2. Option 2: Import assessment from supplier as an XML file

Important: To import an assessment from a supplier as an XML file:

- You must be logged in as a Company Admin or a Site Admin

- You should select View “I am customer” as the default view

- The assessment must have been ‘finished’ by the supplier

When a supplier has finished an assessment of their site, they can export it from their MMOG.np

application as an XML file and send it to you by some means (probably email).

To import an assessment from a supplier, select “All assessments” in the Edit Menu.

Click on

MMOG.np User Guide

29/01/2021 Managing assessments 10

Release 2.4.0 © Odette International Ltd

In the “Site” dropdown, select the appropriate site to which the assessment should be imported.

Select the XML file received from your supplier

Click on

Assessment has been successfully imported.

MMOG.np User Guide

29/01/2021 Managing assessments 11

Release 2.4.0 © Odette International Ltd

1.3. Review assessment

Important:

- To start a review you must be logged in as Company Admin or a Site Admin

- Once the review is started, any user profile can continue the review

To import an assessment from a supplier, select “All assessments” in the Edit Menu.

Open the assessment by clicking on its name.

MMOG.np User Guide

29/01/2021 Managing assessments 12

Release 2.4.0 © Odette International Ltd

Opened assessment

To start an assessment review, click on “Start Review” button.

Criterion overview

MMOG.np User Guide

29/01/2021 Managing assessments 13

Release 2.4.0 © Odette International Ltd

To open criterion, click on the symbol and review the criterion.

The reviewer can approve/disapprove an answer but it is not mandatory to do so.

If an answer is disapproved then a Customer response is mandatory.

Criterion answered YES by supplier

MMOG.np User Guide

29/01/2021 Managing assessments 14

Release 2.4.0 © Odette International Ltd

Criterion answered NO by supplier

Criterion answered N/A (Not Applicable) by supplier

- If supplier has entered “Approval date” and “Customer contact”

MMOG.np User Guide

29/01/2021 Managing assessments 15

Release 2.4.0 © Odette International Ltd

- If supplier has not entered “Approval date” and “Customer contact”

When one or more criteria are disapproved, status is displayed.

MMOG.np User Guide

29/01/2021 Managing assessments 16

Release 2.4.0 © Odette International Ltd

1.4. Review criteria according to the workflow policy

The workflow policy controls Supplier answers and Customer review. There are 2 options: Standard

mode and Collaborative mode. You can select the workflow policy via your “own company” record.

Standard: In this mode the customer cannot change the answers given by suppliers. By default, the

workflow policy is set as “Standard”.

Collaborative: In this mode the customer can change the answers given by suppliers.

This mode should be used in collaboration with your supplier for common review or audit. If the

answers given by a supplier are changed during this process you must send the updated assessment

back to the supplier (using the internal mailbox service or as an XML file) to be sure that you both

have the same version of the assessment.

You can switch the workflow policy at any time.

Note: The workflow policy can also be set at the individual supplier level.

MMOG.np User Guide

29/01/2021 Managing assessments 17

Release 2.4.0 © Odette International Ltd

1.4.1. Standard mode

For each criterion, you can give feedback (Customer response) to the supplier answer.

1.4.2. Collaborative mode

By selecting Collaborative mode, as a Customer you can edit the Supplier answers.

For example, change compliance from YES to NO and update associated information.

Please note that this may change the global scoring of the assessment.

MMOG.np User Guide

29/01/2021 Managing assessments 18

Release 2.4.0 © Odette International Ltd

1.5. Finishing an assessment review

Important:

- To mark an assessment review as finished, you must be logged-in as a Company Admin or a

Site Admin

- To allow a review to be marked as finished, all criteria marked as NA (Not Applicable) must

have been reviewed

- Assessments with a finished review can be archived.

When criteria have been updated, the Company Admin or Site Admin can click on “Finish Review”.

To allow this to happen, a reviewer must have approved or disapproved all incomplete criteria.

The status and the workflow change.

MMOG.np User Guide

29/01/2021 Managing assessments 19

Release 2.4.0 © Odette International Ltd

History folder of the assessment has been updated

MMOG.np User Guide

29/01/2021 Managing assessments 20

Release 2.4.0 © Odette International Ltd

1.6. Sending your review results to your supplier

1.6.1. Option 1: Using the internal mailbox service

Important:

- To send an assessment review result to your supplier using the internal mailbox service:

o you must be logged-in as Company Admin or Site Admin

o The internal mailbox address of the supplier must exist in your supplier record (this

address should have been updated automatically when you imported the assessment from

your internal mailbox into your assessments portfolio).

- You can only send an assessment review using the internal mailbox service if the assessment

is marked as “Reviewed”

To send an assessment review using the internal mailbox service click on

A message to confirm that you have sent the assessment is displayed.

MMOG.np User Guide

29/01/2021 Managing assessments 21

The workflow progression and status of your assessment have changed

If you click “All assessments” in the Edit menu you can also see that the assessment has been sent.

MMOG.np User Guide

29/01/2021 Managing assessments 22

1.6.2. Option 2: Send assessment review to supplier as an XML file

Use the XML export functionality to create a file to be sent to your supplier

Important:

- To download review results as an XML file, you must be logged-in as Company Admin or Site

Admin

- Before being able to create an XML file to send review results to a supplier, the assessment

must be marked as “Reviewed”

To create the XML file, click on

You will see that an XML file has been created

The XML file will be found on your computer (usually in the “Downloads” folder).

The XML file is ready to be sent to your supplier.

The workflow and status of the assessment have changed

MMOG.np User Guide

29/01/2021 Managing assessments 23

2. ARCHIVE ASSESSMENT

Important:

- To archive an assessment, you must be logged in as Company Admin or Site Admin.

- The assessment must have been finished before you can archive it.

Select and open assessment.

Archive assessment.

MMOG.np User Guide

29/01/2021 Managing assessments 24

3. IMPORT HISTORICAL ASSESSMENT FROM PREVIOUS EXCEL WORKBOOK

Important:

- To import an historical assessment, you must be logged in as Company Admin or Site Admin.

- To create an XML file based on an Excel Workbook, you must use the Odette MMOG.np

Converter Tool (see user guide for converter tool)

Pre-requisite:

To import an Excel Workbook V4.1 assessment as an historical assessment you must first convert the

Excel Workbook to an XML file. See instructions in “MMOG.np Converter Tool – User guide.

Once you have created the XML file, save it in an appropriate directory.

- ensure that the appropriate catalogue/profile has already been imported to your Ecosystem

- ensure that the supplier record has already been created in your Ecosystem

- ensure that manufacturing site code for this supplier in your Ecosystem matches with the

manufacturing site code in the Excel workbook for MMOG/LE V4.1

In this use case, Colossal Car Company imports as an historical assessment the result of a previous

assessment received from Great Gearboxes - Breme.

See instructions in “MMOG.np Converter Tool – User guide.

MMOG.np User Guide

29/01/2021 Managing assessments 25

To import an historical assessment, select “All assessments” in the Edit menu.

Click on “Import historical assessment”

Upload file

MMOG.np User Guide

29/01/2021 Managing assessments 26

Assessment has been successfully imported. Assessment status is “Archived”.

Click on assessment to open it.

MMOG.np User Guide

29/01/2021 Managing assessments 27

Click on “Assessment configuration” to see the header of the assessment.

Criteria and assessment header are aligned to the data of the MMOG LE V4.1 Excel workbook.