Can I insert a new CSR after I have received my certificate?

Once the certificate is issued, it is not possible for us to insert a new CSR so you will need to revoke the current certificate and order a new one. The replacement certificate will be given free of charge if ordered within 30 days of the issue of the original certificate. In other cases a refund may be given for the unexpired period on the original certificate.

To obtain a certificate free of charge (or refund) you must contact the OdetteSecure Support Team to obtain an appropriate promotion code to be used when ordering the new certificate.

Filed under: Odette Certificates - Technical

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